Gennet Gear

Privacy Policy

At Gennet Gear, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website https://gennetgear.com, make a purchase, or interact with us.

By using our website or providing us with your personal information, you agree to the practices described in this Policy.

What Information We Collect

We collect personal information that you voluntarily provide, such as:

  • Name

  • Email address

  • Shipping and billing address

  • Phone number

  • Payment details (processed securely by our payment partners)

We may also collect certain information automatically, such as:

  • IP address

  • Browser type and version

  • Pages you visit on our website

  • Time spent on pages

  • Device information and cookies (see Section 6)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders

  • Communicate with you about your purchase

  • Provide customer service and support

  • Improve our website and product offerings

  • Send promotional emails (only if you opt-in)

  • Comply with legal and regulatory obligations

Sharing Your Information

We do not sell your personal data. We may share your information with trusted third parties, including:

  • Payment processors (e.g., Stripe, PayPal)

  • Shipping and logistics providers

  • Marketing service providers (if you subscribe to our emails)

  • Legal or government authorities when required by law

All third parties are required to handle your information securely and in compliance with applicable privacy laws.

How We Protect Your Information

We take your privacy seriously and implement appropriate security measures, including:

  • SSL encryption to protect data transmission

  • Secure servers and access controls

  • Partnering only with secure and compliant service providers

However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correct any inaccurate or incomplete data

  • Request deletion of your data (subject to legal obligations)

  • Withdraw consent for marketing communications

To exercise these rights, contact us at [info@gennetgear.com].

Cookies & Tracking Technologies

We use cookies to:

  • Enable site functionality (e.g., shopping cart)

  • Understand how visitors use our site

  • Improve user experience

You can manage or disable cookies via your browser settings.

We use cookies to:

  • Enable site functionality (e.g., shopping cart)

  • Understand how visitors use our site

  • Improve user experience

You can manage or disable cookies via your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

Children’s Privacy

Gennet Gear does not knowingly collect personal information from children under the age of 13. If we learn that we’ve collected information from a child, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Please review it periodically.