Terms & Conditions
Welcome to Gennet Gear. These Terms and Conditions govern your use of our website and your purchase of products from Gennet Gear. By using our site, you agree to these Terms, so please read them carefully.
About Us
Gennet Gear is a brand dedicated to designing premium-quality yoga mats inspired by cultural heritage and mindful movement. All products are available via our official website: https://gennetgear.com (the “Site”).
Ordering
All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our sole discretion.
Once you place an order, you will receive an email acknowledging receipt. This does not constitute order acceptance.
Order acceptance and the formation of the contract between us will take place when the goods have been dispatched to you.
Pricing & Payment
All prices are listed in GBP and include applicable taxes unless otherwise stated.
We accept most major payment methods, processed securely through our payment provider.
We reserve the right to change prices at any time without prior notice.
Shipping & Delivery
We aim to dispatch orders within 5-7 business days of confirmation.
Delivery times vary depending on the shipping destination and carrier.
Gennet Gear is not liable for delays caused by customs, shipping carriers, or other factors beyond our control.
Shipping costs are calculated at checkout and may vary by region.
Returns & Exchanges
We want you to be happy with your purchase. If you’re not satisfied:
- You may return unused products in their original packaging within 14 days of delivery for a refund or exchange.
- Return shipping costs are the responsibility of the customer unless the product is defective or incorrect.
- To initiate a return, please contact us at [info@gennetgear.com].
Note: For hygiene reasons, used yoga mats cannot be returned.
Intellectual Property
All content on this Site, including product designs, images, logos, and text, is the intellectual property of Gennet Gear or its licensors. Use without permission is strictly prohibited.
Limitation of Liability
To the fullest extent permitted by law, Gennet Gear shall not be liable for any indirect, incidental, or consequential damages arising out of your use of our products or website.
Personal Information
We value your privacy. Your personal data will be handled in accordance with our Privacy Policy.
Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the United Kingdom.
Changes to These Terms
We reserve the right to modify these Terms at any time. Changes will take effect once posted to the Site. Continued use of the Site constitutes acceptance of the updated Terms.